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Knowledge base
General
FAQ
10
HEVC and Smart Converter Pro
Video files and formats explained
Video quality explained
Bit rates explained
Audio stream management
View all 10
How To
3
How do I find the Log file?
How to manage large macOS media libraries
How to join video files
TravelPlanr
0
Smart Converter Pro
FAQ
17
Why Smart Converter Pro is So Smart
What's the difference between Smart Converter and Smart Converter Pro?
Will Smart Converter Pro convert faster than the Free version?
Supported File Types
I see a message saying VOB files have been removed
View all 17
How To
12
Using Smart Converter Pro with the macOS TV app
Using your Apple TV with Smart Converter Pro
How do I convert a file?
Managing Movie and TV Show Information, Tracks and Subtitles (Mac Only)
How do I add subtitles to my video?
View all 12
Smart Player
FAQ
5
How does Smart Player categorise content?
Is Smart Player a player or a library?
Why is Smart Player Premium a subscription?
How does Smart Player deal with External drives?
Does Smart Player Move My Videos?
How To
7
Adding Files
Folder Monitoring
Manual Metadata Lookup
Filtering Content
Sorting Content
View all 7
Smart Converter
FAQ
5
Supported File Types
Can I set my output destination in Smart Converter?
How do I stop adding to iTunes?
Why Smart Converter is So Smart
Which macOS versions are supported by Smart Converter?
How To
0
Music Converter Pro
FAQ
2
Supported File Types
Which macOS versions are supported by Music Converter Pro?
How To
7
How do I convert a file?
Adding and Removing Tracks
Sorting Tracks and Managing Track Numbering
Managing Your Own Presets
Viewing Source File Information
View all 7
Music Converter
FAQ
1
Which macOS versions are supported by Music Converter?
How To
0
miDVD Pro
FAQ
10
Supported File Types
Is there any difference between the App Store and Shedworx versions?
My burned DVD won't play on my DVD Player
My burned DVD won't play on my Mac
I can't drag a movie onto miDVD Pro
View all 10
How To
8
How do I burn a DVD?
Using the Media Browser
Selecting Your DVD's Theme
Adding a Menu Soundtrack
Previewing Your DVD
View all 8
miDVD
FAQ
7
I only see the first 15 seconds of the my video
My video has no sound
My burned DVD won't play on my DVD Player
How do I put multiple videos on one disk
miDVD says the disk is full
View all 7
How To
4
How to burn a video to DVD
How to add a soundtrack to the menu
How to burn a slideshow
How to add my iMovie project
Smart Recorder
FAQ
1
Why can't I install Soundflower in Big Sur?
How To
0
DateShiftr
FAQ
1
FAQ Article 1
How To
1
Suggested Usage
Interchange
FAQ
10
What is the file format for team uploads?
What information is sent to the Cloud?
What is the IXD file used for Team transfers?
How do exclusions work?
What is in the Game Report?
View all 10
How To
6
How to upload a Team List
How to send a Team list to another iPad
How to deal with in-app purchase problems
How to send a Game Report
How to use the Game Time screen
View all 6
TravelPlanr
FAQ
1
Frequently Asked Questions
How To
1
Where to store your Travel Plans
PassSafe
How To
1
Storage of PassSafe Files
FAQ
1
Frequently Asked Questions
