FAQ
Stuff about payments, etc.
High Efficiency Video Codec (HEVC), also known as H.265, is a video compression standard capable of supporting video resolutions up to 8K. The Full Stor...
Mon, 13 Nov, 2017 at 8:47 PM
When looking into how video conversions are done its often worth understanding how media files are structured. Containers All media files (video and...
Sun, 17 Jan, 2021 at 6:48 AM
When someone asks what a video's 'quality' is, there are a number of factors involved. It's not as simple as 'Full HD' or '4K&#...
Sun, 17 Jan, 2021 at 6:48 AM
We get quite a few questions from customers about bit rates and how the Shedworx conversion engine (used across all Shedworx converter products) manages thi...
Sun, 17 Jan, 2021 at 6:26 AM
The Shedworx conversion engine treats audio stream conversion in a fairly simple way. Wherever possible, the conversion engine will preserve the format ...
Sat, 16 Jan, 2021 at 12:10 PM
The Shedworx conversion engine (used in all Shedworx apps) will not convert copy protected files. Copy Protection is also called Digital Rights Manage...
Sat, 16 Jan, 2021 at 12:12 PM
We have new versions of many of our apps just about completed and due to release on the Mac App Store very soon. macOS Catalina includes a number of new...
Mon, 14 Oct, 2019 at 8:47 AM
You should receive an automated email shortly after you have completed your purchase. Please check your spam/junk folder as it may have ended up there.
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Fri, 23 Oct, 2015 at 12:45 PM
If you see a message saying your App is damaged don't panic. This error is caused by the Mac App Store failing to verify the app as it opens. The...
Mon, 8 Feb, 2021 at 8:47 PM
Shedworx sells apps directly from our website and also through the Apple App store.
We offer a 30-day money back guarantee for all purchases.
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Mon, 23 Nov, 2015 at 3:40 PM